The second-hand marketplace Members Express Displeasure About Size Changes

Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

The second-hand shopping app has updated its sizing categories for women's and children's clothes but did not contact all users about the change.

Social Media Backlash

Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.

The platform stated the new system was more in line with other platforms.

It has advised users to review their products and adjust the sizing manually where appropriate, which has left users frustrated.

Measurement Approach Updates

Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.

The updated approach includes a letter and a range such as S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.

Member Experiences

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Necessary Adjustments

Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.

Platform Context

The service features exceeding 100 million members, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods due to shopper criticism.

Austin Webster
Austin Webster

A tech enthusiast and digital strategist with over a decade of experience in emerging technologies and online content creation.